Press Windows key + E to open up File Explorer.Deleting the mspr.hds file will force Windows to create a new clean one which will eliminate any errors caused by corruption. This file is used by Microsoft PlayReady, which is a Digital Rights Management (DRM) program that most online video streaming services use (including Netflix).
#NETFLIX APP FOR WINDOWS 10 REINSTALLING INSTALL#
Manually download & install the latest Microsoft Silverlight version from ( here).
However, since the update is not considered important, Windows might prioritize other updates first. Install the latest version of SilverlightĪlso, some users suggest updating Silverlight to the latest version help them to fix Netflix error code U7363-1261-8004B82E. Normally, Microsoft Silverlight should automatically get updated to the latest version via WU (Windows Update). Type exit to close the command prompt and restart windows, check on the next login Netflix app working properly. Now to Flush your DNS cache, open the command prompt as administrator, type ipconfig /flushdns and enter. Tick mark on Validate Settings upon exit.Now, Change and set your DNS as 8.8.8.8 or 8.8.4.4 (Google DNS).Double click on Internet Protocol Version 4 (TCP/IPv4).Now, Right-click on your connection and go to properties.A number of users report on Microsoft forum, Reddit changing the DNS address or flush DNS cache help them to fix Netflix streaming error u7353 etc. Netflix Windows 10 app no sound or black screenĪgain sometimes incorrect Network configuration, DNS cache causes the Netflix app does not perform properly.Sorry, there was a problem with communicating with Netflix.Netflix Windows 10 app crashes/suddenly broken (during startup).Here are some solutions you may apply to fix different Netflix app related problems such as Windows store app cache, Incorrect network configuration etc. The issue can be caused by various reasons such as a corrupted file of the Netflix app (if the error is encountered with the Windows Store Netflix app).
#NETFLIX APP FOR WINDOWS 10 REINSTALLING DRIVERS#
Please make sure you have the latest Windows Updates and Video Drivers installed. There is a problem with the Windows media element that is preventing playback. But after installing recent Windows updates Netflix Won’t open, crash, no sound, black screen on Windows 10 with errors message like: For some other users Windows 10 Netflix app working properly for several weeks without any problems. Having a lot of trouble while trying to get the Netflix app to work on Windows 10? It works on google chrome and internet explorer but not the app at all, “ Netflix app stopped working” when opened it gets stuck on the opening logo and that’s it.